TrueServe: What is a Process Server and What do they do?

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TrueServe: What is a Process Server and What do they do?

TrueServe: What is a Process Server and What do they do?

In the course of administering justice, legal documents need to be delivered to a party, such as a defendant, to get them to respond to legal process. Given the sensitive nature of legal processes, the service is typically delivered in person.

In the past, process serving was more of a system of messengers that delivered news about a legal issue concerning certain individuals or organizations.

The Services and Value of TrueServe

With the advent of technology and the digital age, process serving has evolved to become efficient and highly sought after service. Some businesses that require the services of a process server may include:

  • Law firms
  • Financial lenders
  • Small companies
  • Government agencies

For any process server company to be successful it needs to be efficient and reliable. They should develop effective strategies to ensure they deliver to their client’s expectations. Even though the service started as a simple delivery service, it has evolved into  a complex and highly profitable industry in the US.

Process server companies like TrueServe are changing the landscape by raising the bar and creating a reputable business by developing systems that are consistent and reliable. Using the latest cutting edge software tools and professional staff they provide services like:

  • Skip tracing
  • Document Retrieval
  • In person legal fillings

Qualities of a Good Process Server

Some of the most important qualities that are necessary for the running of a successful process serving business are honesty, reliability, and speed. Clients want to hire an individual or company that can deliver in a timely manner.

Staff at any company that provides these services ought to have the know-how on how to run processes effectively. They, therefore, need to be able to think on their feet. They should avoid cutting corners and be willing to go the extra mile to get the documents delivered.

Customer service is another important aspect of process serving. Staff needs to be trained on how to handle clients issues and complaints. They may need to keep clients informed on the status of any process they undertake. 

The people charged with the responsibility of delivering legal documents on behalf of clients have to deal with different kinds of people on a daily basis. Some may be rude, abusive, and uncooperative. The individual tasked with delivering the package needs to have great interpersonal skills. 

Working as a process Server can be demanding. There may be days when certain documents need to be rushed to a defendant. They may have to travel some significant distances to deliver these documents. They also need to remember to comply with statutory requirements that relate to the service.

Despite these challenges, process servers with good organization and customer service skills can be successful in the industry. The challenge is building a brand that is recognized for its honesty and reliability. TrueServe is one of the companies that has developed a business model that is based on the values of transparency and high quality. The company has a franchise opportunity for investors interested in getting into the process-serving industry.

For more information on the TrueServe service offerings, visit the corporate site:

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